INFORMATION COLLECTION AND USE
For the customers (individuals or business), the resident country of which, lies within the European Union, the collection of personal information will be governed and regulated by the General Data Protection Regulation (GDPR) .
Personally-Identifiable Information and Non-Personally Identifiable Information.
The Company may collect two different types of information, Personally Identifiable Information and Non-Personally Identifiable Information. Personally Identifiable Information that is collected is information that identifies you as an individual such as your name, address, telephone number, e-mail address, credit card information, billing address and shipping information. Non-Personally Identifiable Information is aggregated information, demographic information, IP addresses, user behavior data from web interaction metrics tools and other information that does not reveal your specific identity. Both Personally Identifiable Information and Non-Personally Identifiable Information may be collected anytime you access or use our websites and may also be collected during in-person discussions, telephone conversations, and electronic or other written communications. Since Non-Personally Identifiable Information does not personally identify You, the Company reserves the right to use and disclose to third parties Non-Personally Identifiable Information for any purpose.
The Company uses Personally Identifiable Information to respond to your inquiries, provide you with services and products you have requested, keep you informed of services the Company thinks may be of interest to you, and otherwise personalize your experience with the Company, and other reasons. The Company does not sell or lease Personally Identifiable Information about you to others. The Company analyzes Non-Personally-Identifying Information gathered from users of the Website to help the Company better understand how the Website is being used.
Cookies and Collection of Usage Data
The Company collects information via cookies; blocking cookies may render you unable to access certain services, or websites. We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
A “Web Beacon” is an object that is embedded in a web page or email that is usually invisible to the user and allows website operators to check whether a user has viewed a particular web page or an email. Company may use Web Beacons on the Website and in emails to count users who have visited particular pages, viewed emails and to deliver co-branded services. Web Beacons are not used to access users’ Personally-Identifying Information. It is a technique Company may use to compile aggregated statistics about Website usage. Web Beacons collect only a limited set of information, including a Web Cookie number, time and date of a page or email view and a description of the page or email on which the Web Beacon resides. You may not decline Web Beacons. However, they can be rendered ineffective by declining all Web Cookies or modifying your browser setting to notify you each time a Web Cookie is tendered, permitting you to accept or decline Web Cookies on an individual basis.
We may use third-party vendors, including Google, who use first-party cookies (such as the Google Analytics cookie) to optimize your browsing experience based on your past activity on the Website. The information collected may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity.
If you do not want any information to be collected and used by Google Analytics, you can install an opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/)
To provide website visitors the ability to prevent their data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on which can be installed by visiting the above link.
The Company reserves the right to disclose and use your Personally-Identifying Information if The Company believes it is necessary to: (a) respond to legal process, e.g., a subpoena; (b) respond to a law enforcement agency’s request; (c) enforce the Terms; or (d) protect the rights, privacy, safety, property, or operations of the Company or third parties.
Changing or Deletion of Personally-Identifying Information
You may at any time review or change or delete your Personally-Identifying Information by contacting us at firstname.lastname@example.org. Upon your request, we will delete your Personally-Identifying Information from our active databases. Such information will be deleted as soon as practicable.
Access to Personal Data
The users of this Website have well-defined rights when it comes to having access to their Personally-Identifying Information. By submitting a User Access Request, our Website shall provide the following information free of charge to the user;
1. What personal information pertaining to the user is being processed;
2. Why this information is being processed;
3. Who has access to this personal information about the user;
4. How this personal information is being used in automated decisions; and (or)
5. What processes are using this information?
A User Access Request will be completed within a time period of 30 days and will include a copy of their personal information. In event the user has any further questions regarding the use and the privacy of their Personally-Identifying Information; they can contact us at email@example.com
We take the security of your Personally-Identifying Information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We are not responsible for third-party circumvention of any privacy settings or security measures.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Nevertheless, we are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls or other methods, in our discretion. We will use appropriate security measures when destroying your Personal Information such as shredding documents or deleting electronically stored information, at our discretion.
We may employ third party companies and individuals to facilitate our Website ("Service Providers"), to provide the Service on our behalf, to perform services or to assist us in analyzing how our Service is used.
Currently, the following third party companies are used to facilitate the functionality of our website;
· Google Analytics (to help us analyze the user-activity and their demographics on our website)
· Amazon (to help us deliver our products to our clients)
· GoDaddy (to help us host the website)
· Shopify (to provide a platform for our ecommerce online store )
· Active Campaign (to send emails to deliver services or send notices)
The users can opt-out any time by either emailing us or by following the unsubscribe link in the email.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we may transfer the information, including Personal Information, to Canada and process it there.
LINKS TO OTHER SITES
Our Website does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with their Personally-Identifying Information, please contact us. If we become aware that we have collected Personally-Identifying Information from children without verification of parental consent, we take steps to remove that information from our servers, as soon as practically possible.
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
347-2325 Hurontario Str.,
ON L5A 4K4